Medicare Administrative Contractor Satisfaction Indicator (MSI)
This article provides information about the 2018 MAC Satisfaction Indicator survey.
This site provides information about the MSI, which measures your satisfaction with Medicare administrative contractors (MACs) that serve you.
Learn about First Coast’s improvements to increase provider satisfaction based on past MAC Satisfaction Indicator survey results.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.