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Last Modified: 9/2/2022 Location: FL, PR, USVI Business: Part A, Part B

Request access to SPOT FAQ

Q: I already have an Identity Management (IDM) account. How do I request access to SPOT as an end user?
A: After you have established your IDM account, you may request access to the SPOT application as an end user. Remember, your organization’s designated approver must have already completed their required process and created your organization in IDM before you can request access.
Note: If you require assistance during the application process, you may email FCSOSpotHelp@fcso.com or call 855-416-4199, option 1.
Follow the instructions below to complete your SPOT registration and gain access to the SPOT application through the IDM portal.

Request access to SPOT

If you do not have an IDM account, please view the complete registration instructions.

1. Login

Log into IDM external link

2. Role Request

Once you’ve logged in, click the Role Request box.

3. Find your application

Type SPOT in the ‘Select an Application’ drop-down field and click on ‘SPOT-First Coast Service Options internet portal (FCSO)’ to proceed to the role selection.

4. Select a Role

Click on the drop-down menu next to ‘Select a Role.’ Select ‘FCSO – SPOT End User.’ Note: Do not select any other role.

5. Find Your Organization

On the screen, type in the Legal Business Name of your organization and select the State/Territory.
Note: You must click Search to find your organization in the drop-down menu.
If your organization is not found, it has not been created by an approver yet.
Your organization must have a designated approver who has created your organization in IDM. Please consult with your organization’s designated official.
Review Request, review your information, enter your reason for request, and click Submit Role Request.

6. Request Submitted

The final screen will confirm that your IDM request has been submitted. You will receive an email confirmation once your request is approved by your approver.
NOTE: If you need to add an additional role and access another organization, please follow these instructions.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.