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Thank you for visiting First Coast Service Options' Medicare provider website. This website is intended exclusively for Medicare providers and health care industry professionals to find the latest Medicare news and information affecting the provider community.
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This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. For the most comprehensive experience, we encourage you to visit or call 1-800-MEDICARE. In the event your provider fails to submit your Medicare claim, please view these resources for claim assistance.
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Last Modified: 10/21/2022 Location: FL, PR, USVI Business: Part A, Part B

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If you experience a login issue, such as an incorrect URL or you have recently cleared your browser cache, you may be taken to the page shown below. Selecting Medicare Provider Learning (providers) will take you to the Sign In page.
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If you need additional help, please contact your learning administrator at
Note: Accounts are automatically archived if not logged into within 60 days. If your account is inactive, the “Forgot your password?” link (see below) will not work. You must contact the learning administrator at to request reactivation.


When you access the Sign In page, you will be prompted to enter the username and password that have been assigned to you.
Note: Your first login attempt cannot be made from a mobile phone.
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1. Navigate to the login page by clicking the URL link in the email.
2. Enter your Username and Password.
3. One of the following occurs:
If you have not specified security questions and answers for password recovery, the Personal Security Questions page appears. It is recommended that you specify these questions and answers so you can reset your password from the login page if you forget it.
Otherwise, your homepage appears.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.