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Thank you for visiting First Coast Service Options' Medicare provider website. This website is intended exclusively for Medicare providers and health care industry professionals to find the latest Medicare news and information affecting the provider community.
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This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. For the most comprehensive experience, we encourage you to visit or call 1-800-MEDICARE. In the event your provider fails to submit your Medicare claim, please view these resources for claim assistance.
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Last Modified: 5/3/2020 Location: FL, PR, USVI Business: Part A, Part B

SPOT inactivity FAQ

Q: Will I lose my SPOT access if I become inactive?
A: SPOT users must log in at least once every 30 days to retain access. Users will be notified at certain points that their accounts face termination due to inactivity. The Centers for Medicare & Medicaid Services (CMS) requires that SPOT accounts be terminated after 30 days of inactivity. First Coast Service Options will send email notifications to users after 15, 25, 28, and 29 days of inactivity. Please note that accounts will be terminated after the final email notification. If your account is terminated, you must request access to SPOT again by following these steps.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.