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Thank you for visiting First Coast Service Options' Medicare provider website. This website is intended exclusively for Medicare providers and health care industry professionals to find the latest Medicare news and information affecting the provider community.
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This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. For the most comprehensive experience, we encourage you to visit or call 1-800-MEDICARE. In the event your provider fails to submit your Medicare claim, please view these resources for claim assistance.
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Last Modified: 4/29/2020 Location: FL, PR, USVI Business: Part A, Part B

MFA passcode during login FAQ

Q. Do we need to enter the authentication passcode each time we log in to SPOT?
A. Yes. Each time you log in to the Secure Provider Online Tool (SPOT) you will be asked to enter the passcode from your multifactor authentication (MFA) device. If you are in and out of your SPOT account multiple times throughout the day, you will enter the unique passcode for each instance that you reenter the system. If you choose to use the Symantec VIP software, note that the six-digit security passcode changes every 30 seconds. Enter the passcode as it appears on the VIP window.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.