Last Modified: 2/1/2019
Location: FL, PR, USVI
Business: Part A, Part B
Q. Do we need to enter the authentication passcode each time we log in to SPOT?
Yes. Each time you log in to the Secure Provider Online Tool (SPOT)
you will be asked to enter the passcode from your multifactor authentication (MFA) device. If you are in and out of your SPOT account multiple times throughout the day, you will enter the unique passcode for each instance that you reenter the system.
If you choose to use the Symantec VIP software, note that the six-digit security passcode changes every 30 seconds. Enter the passcode as it appears on the VIP window.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.