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Thank you for visiting First Coast Service Options' Medicare provider website. This website is intended exclusively for Medicare providers and health care industry professionals to find the latest Medicare news and information affecting the provider community.
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This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. For the most comprehensive experience, we encourage you to visit Medicare.gov or call 1-800-MEDICARE. In the event your provider fails to submit your Medicare claim, please view these resources for claim assistance.
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Last Modified: 5/3/2020 Location: FL, PR, USVI Business: Part A, Part B

RIDP data submission FAQ

Q: What happens to the data submitted for identity proofing?
A: The Centers for Medicare & Medicaid Services (CMS) Enterprise Identity Management Portal (EIDM) collects your personal information, described as data that is unique to you as an individual, such as name, address, telephone number, Social Security number, and date of birth. EIDM uses this personal information only to verify your identity. Your information will be sent to Experian, an external identity verification provider, to help us confirm your identity. If collected, we will validate your Social Security Number with Experian only for the purpose of verifying your identity.
Experian verifies the information you give us against their records and may present you with questions based on your credit profile. The questions and answers are strictly between you and the remote identity proofing (RIDP) service, Experian.
Neither First Coast Service Options, nor EIDM will store the information you submit through RIDP. Experian is required by law to securely maintain this data for seven years. For more information regarding how CMS uses the information you provide, please read the CMS Privacy Act Statement at: https://www.cms.gov/Research-Statistics-Data-and-Systems/Computer-Data-and-Systems/Privacy/index.html?redirect=/Privacy external link.
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First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.