skip to content
Thank you for visiting First Coast Service Options' Medicare provider website. This website is intended exclusively for Medicare providers and health care industry professionals to find the latest Medicare news and information affecting the provider community.
To enable us to present you with customized content that focuses on your area of interest, please select your preferences below:
Select which best describes you:
Select your location:
Select your line of business:
This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. Information for Medicare beneficiaries is only available on the website.
En Español
Text Size:
Send a link to this page
[Multiple email adresses must be separated by a semicolon.]
Last Modified: 6/21/2018 Location: FL, PR, USVI Business: Part A, Part B

How to log in to SPOT FAQ

Q: How do I log in to the Secure Provider Online Tool (SPOT)?
A: After you have completed the three-part SPOT registration process you may log in to SPOT.
To review, the registration process consists of the following instructions:
After all parts of the registration process are complete, view the following steps to log in to SPOT:

Related screenshots

1. Navigate to the Secure Provider Online Tool (SPOT):

You will arrive on the EIDM portal’s home page.
EIDM home

2. Enter your SPOT account user ID, password. and choose your MFA device

If you are not able to recall your SPOT user ID, click on the ‘Forgot User ID’ or ‘Password’ link below the ‘Login’ button.
You will be asked a series of questions based on the information you provided when you opened your SPOT account. Once you have completed the questions, your user ID or password will be emailed to you.
From the drop-down list, select the type of MFA device you registered with.
Options are:
Phone/Tablet/PC/Laptop (for Symantec VIP users)
Text message – Short Message Service (SMS)
Interactive Voice Response (IVR)
One-time Security Code (provided through the EIDM help desk)
EIDM login

3. Click Send MFA Code and enter security code once you receive it

Once you receive your MFA passcode, enter it into the security field.
Check the box to agree to the Terms and Conditions.
Click the ‘Login’ button.
SPOT home

4. You will now be logged in to SPOT

If you are unable to log in to SPOT, please view the following help documents for further assistance:
Oracle Access manager – Internal error – View instructions on how to clear your browser’s cache.
If you continue to have difficulties logging in, please contact the SPOT help desk at or 855-416-4199.
SPOT homepage
list item Please use your browser's back button to return to the referring page.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.