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Thank you for visiting First Coast Service Options' Medicare provider website. This website is intended exclusively for Medicare providers and health care industry professionals to find the latest Medicare news and information affecting the provider community.
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Last Modified: 5/1/2022 Location: FL, PR, USVI Business: Part A, Part B

First Coast Medicare training FAQs

First Coast offers providers the opportunity to enhance their Medicare knowledge through instructor-led training (ILT) classes (e.g., webcasts, seminars) and online training (OLT) courses offered through First Coast University external link. To take advantage of First Coast’s training opportunities, providers must first establish a First Coast training account.
Please use the following list of frequently asked questions (FAQs) to help you learn more about establishing a training account, finding the Medicare training you need, and registering for events and online courses.
Should you need assistance logging into First Coast University, contact us at elearning@fcso.com.

How do I …

list item Create a new First Coast training account?
list item Register for a First Coast instructor-led training (ILT) class (e.g., webcast, seminar)?
list item Join a First Coast webcast or online seminar (i.e., WebEx session)?
list item Participate in a First Coast webcast or online seminar (i.e., WebEx session)?
list item Register for a First Coast online training (OLT) course?
list item Change my profile information?

Where may I …

list item Find information about First Coast’s instructor-led training (ILT) classes (e.g., webcasts, seminars)?
list item Find information about First Coast’s online training (OLT) courses?
list item Find help with First Coast University login issues?
list item Find help with training issues (e.g., registration, account approval, WebEx)?
list item Find more information in the How To section in First Coast University? external link
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.
Part A