SPOT Claim data/reopening FAQs

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Home ► FAQs ► SPOT Claim data/reopening FAQs

Last Modified: 11/1/2020 Location: FL, PR, USVI Business: Part B, Part A

Secure Provider Online Tool (SPOT) Claim Data/Reopening FAQs

What are the restricted modifiers and procedure codes that cannot be corrected through the reopening process using SPOT?

How do I access a claim I wish to reopen? How will I know if any of the line items associated with a claim are eligible?

What types of changes may I include in a claim reopening request? May I change more than one field on each line item? Can I add or remove line items?

I am unable to edit a field when trying to reopen a claim; how can I resolve this?

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