Last Modified: 12/1/2018 Location: FL, PR, USVI Business: Part B, Part A
Secure Provider Online Tool (SPOT) Enterprise Identity Management (EIDM) profile FAQs
How do I update my SPOT/EIDM profile, such as personal contact information (email, address, and phone number), and challenge questions/answers?
What is an additional SPOT profile, and how does it differ from the EIDM SPOT Application Access Profile? How do I add, access, and manage additional SPOT profiles?
How do I determine how many accounts my organization needs? Do I need multiple EIDM accounts or SPOT profiles if we have more than one provider in the practice?
Can multiple users from the same organization use one EIDM account? If an employee leaves the organization, can another employee use the EIDM account?
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.