Last Modified: 4/2/2019
Location: FL, PR, USVI
Business: Part A, Part B
The new First Coast University
(FCU) is now available to all providers via medicare.fcso.com. The new FCU has an improved look and feel and offers more sophisticated capabilities while significantly improving the user experience. In addition, an improved library, intuitive learner dashboard, and mobile learning capabilities increase access and productivity.
With the launch of the new FCU comes login changes that impact current users. Due to new security protocols, your username has been changed to your email address. When you enter for the first time, you must request your password so that it can be changed. To request your password, follow these instructions:
• Click “Forgot your password” from the sign-in screen
• Enter your username (your email address)
• Select “send by email” and click Next. You will receive an email with instructions on entering your new password.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.