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Last Modified: 7/14/2019 Location: USVI Business: Part A

Claims: Contact information -- U.S. Virgin Islands, Part A


Telephone numbers


Claims status: General information
877-660-1759 (TTY)
877-602-8816 (IVR)
Access the SPOT
Medicare Part A
P.O. Box 2711
Jacksonville, FL 32231-0021
Claims: Additional development requests (within 30 days of initial request)
First Coast Service Options Inc.
P.O. Box 45003
Jacksonville, FL 32232-5003
Fax: (904) 361-0417
Claims: Post pay medical review
First Coast Service Options Inc.
P.O. Box 44159
Jacksonville, FL 32231-4159
Claims submission: Paper claims that cannot be submitted electronically -- CMS-1450 (UB-04)
Medicare Part A
P.O. Box 2711
Jacksonville, FL 32231-0021
Medicare secondary payer (MSP)
Subrogation Department
P.O. Box 44179
Jacksonville, FL 32231-4179
Specialty claims submission: Durable medical equipment, prosthetics, orthotics, and supplies (DMEPOS)
CGS Administrators, LLC
P.O. Box 20010
Nashville, TN 37202
Specialty claims submission:
End-stage renal disease (ESRD) beneficiary selection form
First Coast Service Options Inc.
ESRD beneficiary selection form
P.O. Box 45036
Jacksonville, FL 32232-5036
Specialty claims submission: Home health/hospice
Palmetto GBA
34650 US HWY 19N
Palm Harbor, FL 34684
Specialty claims submission: Railroad retirees
Palmetto GBA
Railroad Medicare Part B
P.O. Box 10066
Augusta, GA 30999
Special delivery: Overnight mail and/or special courier service
First Coast Service Options Inc.
532 Riverside Avenue
Jacksonville, FL 32202-4914
For additional information regarding this area, please click here.
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First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.