Last Modified: 9/22/2018 Location: FL, PR, USVI Business: Part A, Part B
New Medicare cards
Instantly find an MBI
Use the MBI lookup – available exclusively for SPOT users
Not a SPOT user? Register today
The Medicare Access and CHIP Reauthorization Act (MACRA) of 2015, requires the Centers for Medicare & Medicaid Services (CMS) to remove Social Security numbers (SSNs) from all Medicare cards by April 2019. A new Medicare Beneficiary Identifier (MBI) will replace the SSN-based Health Insurance Claim Number (HICN) on the new Medicare cards for Medicare transactions like billing, eligibility status, and claim status.
New Medicare cards are being mailed through April 2019. The following resources are available to prepare you for this change:
How to locate an MBI
• New MBI Get It, Use It – MLN Matters ® SE 18006
• Looking for an MBI? Use the MBI lookup on SPOT – click here to register
• New Medicare cards information page – View this webpage on CMS.gov to find details on the new Medicare cards. Includes links to various resources including:
FAQs and tips
• Transition to New Medicare Numbers and Cards – View this MLN fact sheet for FAQs on the new Medicare card transition. Includes mailing strategy information and understanding the new MBI format
• How can I tell the difference between the new Medicare card and a Railroad Retirement Board (RRB) card?
• New Medicare card: MBI changes – View scenarios on when to use an old or new MBI if one changes.
• New Medicare cards are coming: Will you be ready? – View First Coast Service Options’ webcast regarding the transition to new Medicare cards
• Outreach & education – Locate training and informational products on CMS.gov
Resources to offer beneficiaries
• https://www.medicare.gov/NewCard/ - Allows beneficiaries to get notified when their card is in the mail and check the status of mailings
• For beneficiaries who did not receive their card after mailings in their area is complete:
• Or tell them to call 1-800-Medicare (1-800-633-4227). There might be something that needs to be corrected, such as updating their mailing address.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.