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This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. For the most comprehensive experience, we encourage you to visit Medicare.gov or call 1-800-MEDICARE. In the event your provider fails to submit your Medicare claim, please view these resources for claim assistance.
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Billing news

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Did you know you can check claim status and find eligibility and benefits data online?
Modified: 9/15/2021
CMS has identified a claims processing issue that potentially impacts all Cohort 1 Primary Care First (PCF) participants that submitted claims for flat visit fee (FVF) eligible services processed between January 1, 2021, and February 3, 2021.
Modified: 9/13/2021
Data indicates that many providers are not submitting proper diagnosis codes to support the medical necessity for tetanus vaccinations.
Modified: 9/8/2021
Learn how to check a patient’s eligibility prior to submitting your COVID-19 laboratory test claims. Data shows an increase in Part B denials due to a patient’s inpatient status.
Modified: 9/1/2021
Last year, we implemented new P.O. Box addresses for mailing correspondence to First Coast. Make sure you are mailing to our current addresses as we’re no longer forwarding mail received at the old addresses. Visit our website for the new addresses.
Modified: 8/26/2021
This article will assist Medicare Part B providers with proper billing relating to COVID-19 vaccine and monoclonal antibody infusion. Beneficiary coinsurance and deductible are waived.
Modified: 8/23/2021
Are you sending hardcopy mail to submit your requests to First Coast? Did you know there are faster and easier ways to send your requests to us? Avoid the wait. Learn about the electronic options available for you.
Modified: 8/16/2021
Effective for dates of service (DOS) on/after August 7, 2019, Medicare will pay claims from approved providers for administration of autologous T-cells expressing at least one CAR for the treatment for cancer using administration HCPCS code 0540T. [MM12177]
Modified: 8/3/2021
Are your claims being impacted because you have multiple PTANs linked to a single NPI? This article provides guidance for improving the efficiency of the NPI selection and may assist Medicare Part B providers with billing COVID-19 related services.
Modified: 7/20/2021
Documentation is required to process claims for ventricular assist device (VAD) supplies. View this article regarding how to avoid delays when billing VAD supplies.
Modified: 7/18/2021
This information outlines the process for the 935 recoupment.
Modified: 7/2/2021
Review our series on billing alerts for the COVID-19 related services. This article was modified March 31 to address insurance verification for original Medicare and Medicare Advantage beneficiaries.
Modified: 6/29/2021
This article provides guidance for NPI selection on claims and how to improve the efficiency of the NPI selection.
Modified: 6/4/2021
Once a claim is processed, Medicare decides to either pay or deny. However, in some situations, a decision to pay or deny isn’t possible because the claim has billing errors. First Coast returns these unprocessable claims back for you to correct and submit.
Modified: 5/22/2021
This article provides information regarding unsolicited/voluntary refunds; that is, monies received by Medicare not related to an open account receivable.
Modified: 4/1/2021
This article assists with billing requirements for cochlear implant batteries L8621-L8624.
Modified: 3/14/2021
First Coast would like to ensure providers performing biopsy services understand how to properly bill and code for these procedures. Recent data indicates improper billing so we want to provide clarification of top issues we identified.
Modified: 3/10/2021
CMS has issued the 2021 deductibles, coinsurance, and premium rates for beneficiaries covered through the Medicare fee-for-service program. [MM12024]
Modified: 3/4/2021
Modified: 2/11/2021
There are two options for providers to find information about a beneficiary’s deductible.
Modified: 1/29/2021
Most services billed to Medicare must reflect the exact date the service was performed for or provided to the patient. This article discusses situations where there have been questions from the provider community. [SE17023]
Modified: 11/14/2020
The Centers for Medicare & Medicaid Services (CMS) issued the 2019 deductibles, coinsurance, and premium rates for beneficiaries covered through the Medicare fee for service program. [MM11025]
Modified: 11/14/2020
Medicare claims processing systems will accept HCPCS code U0001 on April 1, 2020, for dates of service on or after February 4, 2020.
Modified: 11/4/2020
The Centers for Medicare & Medicaid Services (CMS) has issued the 2020 deductibles, coinsurance, and premium rates for beneficiaries covered through the Medicare fee-for-service program. [MM11542]
Modified: 10/28/2020
The Centers for Medicare & Medicaid Services (CMS) recently issued the 2019 deductibles, coinsurance, and premium rates for beneficiaries covered through the Medicare fee for service program. [MM11025]
Modified: 9/25/2020
The interest period begins on the day after payment is due and ends on the day of payment. The new rate of 1.125 percent is in effect July through December 2020. [Publication 100-04, Chapter 1, Section 80.2.2]
Modified: 9/9/2020
Learn which modifier to use when you expect Medicare will deny a claim that does not meet medical necessity criteria and whether you have or do not have an advanced beneficiary notice (ABN) signed by the beneficiary.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.
Part B