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Plan on faxing your documentation response?
Note: Fax numbers are located on the coversheet.
Last Modified: 12/8/2020 Location: FL, PR, USVI Business: Part A, Part B

Additional documentation request (ADR) timeliness calculator

When First Coast Service Options Inc. (First Coast) sends an additional documentation request (ADR) to obtain missing information or medical documentation, the claim is placed in a pending location for 45 days. This allows processing time for the additional information.
This calculator will assist you in determining the 45-day period. Enter the date on the ADR letter and click submit.
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First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.