Last Modified: 4/2/2018 Location: FL, PR, USVI Business: Part A, Part B
Release notes for the April 2018 ABILITY | PC-ACE™ software version 3.8
ABILITY | PC-ACE™ software version 3.8 is available for download and installation.
You should currently be on version 3.7 (January 2018). It is recommended that you perform a backup to your ABILITY | PC-ACE™ software prior to installing this update. Unless otherwise specified, this update contains CMS’ Medicare mandates and product enhancements with an effective date of April 1, 2018.
You must install this update immediately and stop the use of earlier versions. Failure to do so may impact your ability to transmit/retrieve claim information. Installing the update terminates the earlier versions.
If you are on a network system, please consult your Systems Administrator before attempting to load the ABILITY | PC-ACE™ update. For networked installations, it is recommended (but not required) that the update be run from the server’s console. If you do not have Administrator Rights when performing ABILITY | PC-ACE™ client installations, please refer to your internal support area regarding client installations.
The installation password for this update was provided in the release email for version 3.4 for existing users. If you were approved for ABILITY |PC-ACETM after the April 1, 2017 please refer to your EDI PC-ACE approval letter. If you receive an error message indicating that the password is not valid for the version you have installed, please contact Medicare EDI using the contact information at the bottom of this document.
Keep your contact information current
Failure to keep your contact information current may hinder our ability to provide you information in regards to a release or assistance with the software, including password reset assistance. To update your contact information (including email address and change in staffing) or to add/change provider information, you must complete the EDI enrollment form . Contact Medicare EDI at (888) 670-0940, option 4 if you need assistance.
Avoid deletion due to inactivity
Failure to update your password at least once every 60 days on the website may disrupt your ability to transmit and retrieve information.
Updates with this release
Click here for updates with this release.
Website download and installation instructions
For instructions on downloading/installing ABILITY | PC-ACE™ for Part A Institutional providers click here .
For instructions on downloading/installing for ABILITY | PC-ACE™ Part B Professional providers click here .
First Coast EDI contact information
• Email: MedicareEDI@fcso.com
• Phone (have your sender/submitter number available):
• Florida and Virgin Islands (888) 670-0940 option 2
• Puerto Rico (Spanish) (888) 875-9779
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.