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Last Modified: 1/6/2020 Location: FL, PR, USVI Business: Part A, Part B

Release notes for the January 2020 ABILITY | PC-ACE™ software version 4.5

ABILITY | PC-ACE™ software version 4.5 is available for download and installation.
Current users should be on version 4.4 (October 2019). It is always recommended that you back up ABILITY | PC-ACE™ software prior to installing an update. This update contains CMS Medicare mandates and product enhancements with an effective date of January 1, 2020, unless otherwise specified.
You must install this update immediately and stop the use of earlier versions. Failure to do so may impact your ability to transmit/retrieve claim information. Installing the update terminates the earlier versions.

Network system

If you are on a network system, please consult your systems administrator before attempting to load the ABILITY | PC-ACE™ update. For networked installations, it is recommended (but not required) that the update be run from the server’s console. If you do not have administrator rights when performing ABILITY | PC-ACE™ client installations, please refer to your internal support area regarding client installations.

Installation password

The installation password for this update was provided in the release email for version 3.4 for existing users. If you were approved for ABILITY |PC-ACETM after the April 1, 2017, release, please refer to your EDI PC-ACE approval letter. If you receive an error message indicating that the password is not valid for the version you have installed, please contact Medicare EDI using the contact information at the bottom of this document.

Keep your contact information current

Failure to keep your contact information current may hinder our ability to provide you information in regard to a release or assistance with the software, including password reset assistance. To update your contact information (including email address and change in staffing) or to add/change provider information, you must complete the EDI Submitter ID Update Request form by clicking here pdf file. Contact Medicare EDI at 888-670-0940, if you need assistance.

Avoid deletion due to inactivity

Failure to update your password at least once every 60 days on both the website and within the software’s Reference File Maintenance-Codes/ Misc.-Data Comm database, may disrupt your ability to transmit and retrieve information.

Updates with this release

Click here external link for updates related to this release.

Website download and installation instructions

For instructions on downloading/installing ABILITY | PC-ACE™ for Part A institutional providers, click here pdf file.
For instructions on downloading/installing for ABILITY | PC-ACE™ Part B professional providers, click here pdf file.

First Coast EDI contact information

Phone (have your sender/submitter number available):
Florida and U.S. Virgin Islands: 888-670-0940
Puerto Rico: 888-875-9779
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.