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First Coast Service Options Inc.
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Last Modified: 3/6/2012 Location: FL, PR, USVI Business: Part A, Part B

How you can expedite your enrollment application process

As the Medicare administrative contractor (MAC) for jurisdiction 9 (J9), First Coast Service Options Inc. (FCSO) is not only responsible for processing Medicare claims but also for processing enrollment applications for providers and suppliers located in Florida, Puerto Rico, and the U.S. Virgin Islands.
The Centers for Medicare & Medicaid Services (CMS) has established the following timeliness standards for contractors responsible for processing enrollment applications within their assigned jurisdictions:
PECOS Web applications (initial enrollment or changes to enrollment record) -- 90% must be processed within 45 days
Paper-based applications (initial enrollment), which require no development -- 80% must be processed within 60 days
Paper-based applications (initial enrollment), which require development -- 80% must be processed within 60 days
Paper-based applications (changes to enrollment record or reassignment) -- 80% must be processed within 60 days

FCSO Provider Enrollment Average YTD Processing Times
(Through Feb. 29)
 
Part A
Part B
PECOS Web Applications
   
No development
17 days
25 days
With development
42 days
51 days
Paper Applications
   
No development
15 days
39 days
With development
50 days
72 days

Factors affecting total processing times

Although FCSO processes each enrollment application as quickly as possible, the following key factors may affect the total processing time needed:
Provider type:
Part A -- institutional providers
Part B -- physicians, non-physician practitioners, clinics, and group practices
Shortest processing times: Enrollment applications for Part B providers and suppliers
Application type:
PECOS Web application -- an electronic enrollment application submitted through the Internet-based Provider Enrollment, Chain, and Ownership System (PECOS) website external link.
Paper-based application -- a paper enrollment application that is printed and submitted through the mail.
Shortest processing times: PECOS Web applications
Development required:
No development -- the enrollment application (paper-based or electronic) is accurate, complete, and is submitted with all required support documentation.
With development -- the enrollment application (paper-based or electronic) falls into one or more of the following categories:
Contains errors or inconsistencies
Incomplete (e.g., missing information or signature)
Support documentation missing or insufficient
Shortest processing times: Enrollment applications that do not require development

Tips for expediting your enrollment application process

25% faster processing time than paper-based enrollment
Automatic selection of appropriate enrollment form
Tailored application process
Fewer errors
Avoid development requests:
Check your application for completeness and accuracy before submission (e.g., required sections completed, inconsistent/incorrect information corrected).
Submit signed and dated Certification Statement -- all signatures must be original and signed in ink (blue ink preferred). Note: Stamped, faxed, or copied signatures will not be accepted.
Track your enrollment status online: Use FCSO’s Enrollment status lookup
Search for all pending applications -- enter your NPI and PTAN
Search for application status -- enter correspondence control number (CCN) and three-digit tracking number
FL

First Coast Service Options (FCSO) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.