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First Coast Service Options Inc.
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Last Modified: 8/15/2011 Location: FL, PR, USVI Business: Part A

PARD regional offices and contact list

The following contacts are for cost report-related issues only. Click here for claims-related and non-cost report-related issues.

Jacksonville audit branch

First Coast Service Options Inc.
532 Riverside Ave. 16T
Jacksonville, FL 32202-4918
Overpayment Checks:
Part A Debt Recovery
PO Box 45268
Jacksonville, FL 32232-5268
Fax (904) 791-8441

Contact
Dept.
Phone #
Email address
Wilma Lozada
JAX Audit
904-791-8438
wilma.lozada@fcso.com

Medicare cost report appeals

Contact
Dept.
Phone #
Email address
Murry McGowan
Cost report appeals
904-791-8683
murry.mcgowan@fcso.com

Cost report control/rates/tentative/PS&R branch

Contact
Dept.
Phone #
Email address
Anne Westmoreland
PARIS
904-791-8433
anne.westmoreland@fcso.com
Estarlina Ortiz
Interim Rates/Tentative
904-791-8691
estarlina.ortiz@fcso.com
Pam Peffer
Interim Rates/Tentative
904-791-8662
pam.peffer@fcso.com
Lisa Travis
Interim Rates/Tentative
904-791-8573
lisa.travis@fcso.com
Tony Matos
PS&R Administrator
904-791-8333
tony.matos@fcso.com
PS&R FAX #
  
904-361-0431
  
J9 PSR request mailbox
    
J9PSRRequest@fcso.com
Ngoc Nguyen
Cost Report Control
904-791-8334
ngoc.nguyen@fcso.com
Saul Schmelzer
Final Settlements
904-791-8729
saul.schmelzer@fcso.com

Miami audit branch

First Coast Service Options Inc.
8400 NW 33rd Street, Suite 100
Miami, FL 33122
Fax (305) 921-7250

Contact
Dept.
Phone #
Email address
Debbie Paul
Miami Audit
305-428-3142
debbie.paul@fcso.com
Eilyn Llau
Miami Audit
305-428-3144
eilyn.llau@fcso.com
Washti Bajnath
Miami Audit
305-428-3143
washti.bajnath@fcso.com

Orlando audit branch

First Coast Service Options Inc.
610 Crescent Executive Court Suit #500
Lake Mary, FL 32746
Fax (407) 833-7898

Contact
Dept.
Phone #
Email address
Jose Espada
Orlando Audit
407-404-7455
jose.espada@fcso.com

Tampa audit branch

First Coast Service Options Inc.
4350 W Cypress Street, Suite 750
Tampa, FL 33607
Fax (813) 882-7694

Contact
Dept.
Phone #
Email address
Tina Frauenfeld
Tampa Audit
813-448-0428
tina.frauenfeld@fcso.com
Bill Tisdale
Tampa Audit
813-448-0436
bill.tisdale@fcso.com
Cherie Backer
Tampa Audit
813-448-0421
cherie.backer@fcso.com
Thuan Tran
Tampa Audit
813-448-0437
thuan.tran@fcso.com
First Coast Service Options (FCSO) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.