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Last Modified: 2/10/2012
Location: FL, PR, USVI
Business: Part A
Top Part A provider inquiries
Would you like to reduce the time you spend contacting Medicare?
Listed below are the topics for which the Part A provider contact centers received the most inquiries during the month of December 2011. This list is updated monthly and includes tips and resources to help you avoid or reduce the amount of time spent on many of these issues.
If you have a question related to:
• Cancellation of claim -- click here
• Claim billed in error -- click here
• Claim in suspense or pending completion
• Claim pending 30 days or less -- please allow up to 14 days for claims submitted electronically and 30 days for paper claims to complete processing.
• Claim returned -- click here
• Claim status
• If you have received the status of your claim, but you need specifics on why it was rejected or returned -- click here if your claim was rejected; click here if your claims was returned to provider or RTP'd.
• If you are unsure of the status (received, denied, rejected, etc.) of your claim, status can be addressed either via direct data entry (DDE) 
or you must go through the Interactive Voice Response (IVR) system.
or you must go through the Interactive Voice Response (IVR) system.• Contact the Part A IVR by calling 1-877-602-8816. Refer to the Part A Quick Reference Guide for instructions.
for instructions.• Other common tips on inquiries and denials -- click here
Source: FCSO Education Action Team
