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First Coast Service Options Inc.
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Modified: 11/13/2011
This quick reference guide offers visitors a brief introduction to the FCSO Medicare provider website.
Modified: 1/30/2012
First Coast Service Options (FCSO) serves a diverse provider community with different interests due to geographic location, specialty, or language preference. Learn how to customize your eNews subscription and troubleshoot delivery issues.
Modified: 12/9/2011
In order to continue to ensure the integrity and confidentiality of Medicare beneficiary and other protected health information (PHI) contained within electronic communications, First Coast Service Options (FCSO) has migrated to a new secure email platform. Recipients of secure emails from FCSO are required to register for a new WebSafe mailbox.
Modified: 12/9/2011
This guide for system administrators outlines recent changes to First Coast Service Options’ (FCSO) email servers as well as updates to their corresponding IP addresses. Organizations that access FCSO’s systems through private network paths and those with hard-coded rules related to the “FCSO.com” domain may need to make systems changes to ensure that email exchanges with FCSO are not disrupted. Please have your organization’s technical staff review this guide to determine any necessary actions.
Modified: 11/16/2011
Learn how to use First Coast Service Options’ (FCSO) 5010 reject code lookup to resolve data-based issues with your 5010 claim files more quickly.
Modified: 10/13/2011
Learn how to take advantage of the features of our exclusive E/M interactive worksheet and find the code that best represents the level of evaluation and management services (E/M) furnished during a patient’s visit.
Modified: 10/12/2011
To ensure that our website meets the needs of our providers, we carefully analyze customer feedback and implement enhancements to help continuously improve customer satisfaction. Visit this page to learn about changes to FCSO’s Medicare provider websites.
Modified: 10/9/2011
This quick reference guide shows visitors how to share pages via email and print pages for reference.
Modified: 9/22/2011
Learn how to use the search tool to find the information you need quickly and easily.
Modified: 8/8/2011
This versatile application allows you to check the status of your enrollment in the Medicare program in two ways. You may search for all pending applications by entering your National Provider Identifier (NPI) and provider transaction access number (PTAN), or you may check the status of a specific application by entering the 12-digit correspondence control number (CCN) and three-digit record number (listed in your acknowledgement letter).
Modified: 7/31/2011
This reference guide offers tips, based on a variety of scenarios, for searching the Centers for Medicare & Medicaid Services’ (CMS) Medicare coverage database (MCD) for LCDs/NCDs and related coverage details.
Modified: 6/23/2011
The purpose of this website is to furnish information and news about the Medicare program for health care providers. If you are a Medicare beneficiary, please visit the official U.S. Government site for Medicare -- Medicare.gov or call 1-800-MEDICARE.
Modified: 4/19/2011
This how-to guide offers tips for searching the Centers for Medicare & Medicaid Services’ (CMS) Medicare coverage database (MCD) for First Coast Service Options' (FCSO) local coverage determinations (LCD).
Modified: 2/16/2011
This help document guides you through using the fee schedule lookup tool on FCSO's Medicare provider website.
Modified: 1/1/2011
Learn how to customize your eNews subscription to fit your needs.
Modified: 1/1/2011
This help document guides you through using the fee schedule lookup tool on FCSO's Medicare provider website.
Modified: 12/3/2010
This glossary explains terms found on the cms.gov website.
Modified: 9/24/2010
Link to acronym list on the CMS Web site.
Modified: 9/19/2010
This link shows the list of file types that are used on the CMS Web site as well as further information on getting the plug-ins.
Modified: 4/22/2009
Part A and Part B claims for Florida, Puerto Rico, and the U.S. Virgin Islands will be processed by First Coast Service Options Inc. (FCSO) using the contractor numbers and effective dates listed in this article.

First Coast Service Options (FCSO) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.