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Help
Modified: 2/8/2013
Discover how to navigate First Coast’s Medicare provider website with ease. This helpful guide offers tips for customizing your experience by filtering the information displayed based on your preferences. You’ll also learn how to change your user preferences, including your line of business and geographic location, quickly and easily.
Modified: 5/10/2013
Learn how to take advantage of the features of our exclusive E/M interactive worksheet and find the code that best represents the level of evaluation and management services (E/M) furnished during a patient’s visit.
Modified: 5/9/2013
First Coast Service Options (First Coast) serves a diverse provider community with different interests due to geographic location, specialty, or language preference. Learn how to customize your eNews subscription and troubleshoot delivery issues.
Modified: 5/8/2013
Link to acronym list on the Centers for Medicare & Medicaid Servies (CMS) website.
Modified: 4/26/2013
Part A and Part B claims for Florida, Puerto Rico, and the U.S. Virgin Islands will be processed by First Coast Service Options Inc. (First Coast) using the contractor numbers and effective dates listed in this article.
Modified: 4/23/2013
The purpose of this website is to furnish information and news about the Medicare program for health care providers. If you are a Medicare beneficiary, please visit the official U.S. Government site for Medicare -- Medicare.gov or call 1-800-MEDICARE.
Modified: 4/20/2013
This versatile application allows you to check the status of your enrollment in the Medicare program in two ways. You may search for all pending applications by entering your National Provider Identifier (NPI) and provider transaction access number (PTAN), or you may check the status of a specific application by entering the 12-digit correspondence control number (CCN) and three-digit record number (listed in your acknowledgement letter).
Modified: 4/20/2013
This help document guides you through using the fee schedule lookup tool on First Coast's Medicare provider website.
Modified: 4/20/2013
This reference guide offers tips, based on a variety of scenarios, for searching the Centers for Medicare & Medicaid Services’ (CMS) Medicare coverage database (MCD) for LCDs/NCDs and related coverage details.
Modified: 4/7/2013
The majority of information posted to medicare.fcso.com and the Centers for Medicare & Medicaid Services (CMS) website is presented in open-standard, accessible file formats. However, access to specialized media content on either site may require specific plug-ins or special viewers. This page outlines the file formats used as well helpful links to find out more information regarding the download of any necessary plug-ins.
Modified: 3/18/2013
Learn how to use the search tool to find the information you need quickly and easily.
Modified: 3/1/2013
Learn how to use First Coast Service Options’ (First Coast) 5010 reject code lookup to resolve data-based issues with your 5010 claim files more quickly.
Modified: 3/1/2013
This quick reference guide shows visitors how to share pages via email and print pages for reference.
Modified: 1/14/2013
This help document guides you through using the fee schedule lookup tool on FCSO's Medicare provider website.
Modified: 11/30/2012
Learn how to customize your eNews subscription to fit your needs.
Modified: 5/20/2012
This glossary explains terms found on the cms.gov website.
Modified: 3/29/2012
This guide for system administrators outlines recent changes to First Coast Service Options’ (FCSO) email servers as well as updates to their corresponding IP addresses. Organizations that access FCSO’s systems through private network paths and those with hard-coded rules related to the “FCSO.com” domain may need to make systems changes to ensure that email exchanges with FCSO are not disrupted. Please have your organization’s technical staff review this guide to determine any necessary actions.
Modified: 3/29/2012
In order to continue to ensure the integrity and confidentiality of Medicare beneficiary and other protected health information (PHI) contained within electronic communications, First Coast Service Options (FCSO) has migrated to a new secure email platform. Recipients of secure emails from FCSO are required to register for a new WebSafe mailbox.
Modified: 4/19/2011
This how-to guide offers tips for searching the Centers for Medicare & Medicaid Services’ (CMS) Medicare coverage database (MCD) for First Coast Service Options' (FCSO) local coverage determinations (LCD).
