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Last Modified: 8/18/2011 Location: FL, PR, USVI Business: Part A, Part B

Using HyperTerminal to submit or retrieve your electronic files

The following instructions allow you to connect to the First Coast Service Options Inc. EDI gateway system which is used for inbound and outbound files.
Prior to creating the command scripts, you must have available your mailbox number and mailbox password.
Create the following command files using Notepad and save to your chosen directory for Medicare transmissions.
The content of each file is only one line as listed below, each command starting with $BCBSF$. All capitals must be used. Once these files are created and saved, they can be reused each time you access your mailbox.
Click here pdf filefor additional detailed information about mailbox commands.

Creating commands for HyperTerminal

$BCBSF$ LOGON (Your Mailbox ID) (Password) $BCBSF$
SAVE AS “LOGON.TXT”
$BCBSF$ SUBMIT EDI $BCBSF$
SAVE AS “SUBMIT.TXT”
This command will be used to submit your 837 claims file to your mailbox.
$BCBSF$ OBTAIN EDI TRANTYPE=ERN $BCBSF$
SAVE AS “OBTAINREMIT.TXT”
This command is used to obtain remittance files from your mailbox.
4010 acknowledgements
$BCBSF$ OBTAIN REJ $BCBSF$
SAVE AS “OBTAINREJ.TXT”
This command is used to retrieve your pre-pass reject report which is available the day after transmission.
$BCBSF$ OBTAIN EDI TRANTYPE=FAK $BCBSF$
SAVE AS “OBTAIN997.TXT”
This command will retrieve either the 997 functional acknowledgments or the TA1 interchange acknowledgement, if requested. This report is available within 15 minutes after transmission.
5010 acknowledgments
$BCBSF$ OBTAIN EDI TRANCODE = 999 $BCBSF$
SAVE AS “OBTAIN999.TXT’
This command will retrieve either the 9997 functional acknowledgments or the TA1 interchange acknowledgement, if requested. This report is available within 15 minutes after transmission.
$BCBSF$ OBTAIN EDI TRANCODE = 277 $BCBSF$”
This command is used to retrieve your 999CA acknowledgement. This report is usually available within 15 minutes after transmission.
$BCBSF$ LOGOFF $BCBSF$
SAVE AS “LOGOFF.TXT”
This command logs you out of the mailbox system.
NOTE: These must be created in Notepad, not Word or any other text program.

Using HyperTerminal

NOTE: HyperTerminal is not available on the Vista operating system
HyperTerminal can be accessed through
1. Start
2. All programs
3. Accessories
4. Communications
5. HyperTerminal

Create a new connection

Save as “FCSO”
Enter the phone number as 356 0237 with a 904 area code
Click “OK”
“CALL” using the new connection (you should hear the modem dialing)
Three plus signs should appear
+++
Note: this is for first time use. After connection has been save, it can be chosen from the “file” option
Note: the three plus signs are all that will appear, the remainder of the screen will remain blank., except for possible line noise extra characters.

Using saved connection

From “File” option choose “open” and select “FCSO”
From “Call” choose “call” (you should hear the modem dialing)
Three plus signs should appear
+++
Note: the three plus signs are all that will appear, the remainder of the screen will remain blank, except for possible line noise extra characters.

Logging into your mailbox

Choose “transfer” then “send file”
“Browse” and go to the directory the files were save in
Send “LOGON.TXT” file
This step will always be the first when accessing your mailbox. Once logged in, you can submit or receive files.

Sending an 837 claims file and retrieve acknowledgement

You must first complete the “logon” process
Choose “transfer file” then “send file”.
Send “SUBMIT.TXT” file
Choose “transfer file” then “send file”
Browse the directory for the file that contains your claim data and click on the claim file you wish to submit.
SEND
Continue when the file has completed transmission
Choose “transfer file” then “send file”
Send “OBTAIN997.TXT” file
Choose “transfer” then “receive” file
A window will open for you to enter the name you want the file to be saved as on YOUR system. Be sure to note the directory.
Continue when the file has completed transmission
Choose “transfer file” then “send file”
Send “LOGOFF.TXT”

Retrieving your pre-pass accept and reject report

You must first complete the “logon” process
Choose “transfer file” then “send file”
Send “OBTAINREJ.TXT” file
Choose “transfer file” then “receive file”
A window will open for you to enter the name you want the file to be saved as on YOUR system. Be sure to note the directory.
Continue when the file has completed transmission
Choose “transfer file” then “send file”
Send “LOGOFF.TXT”
Note: this report is available the day after the file was transmitted

Receiving the remittance file

You must first complete the “logon” process
Choose “transfer file” then “send file”
Send “OBTAINREMIT.TXT” file
Choose “transfer file” then “receive file”
A window will open for you to enter the name you want the file to be saved as on YOUR system. Be sure to note the directory. If you use an existing file name, that file will be over written.
Continue when the file has completed transmission
If you have multiple remittances in your mailbox you will need to repeat the obtain/receive combination multiple times until your file contains the “No Files Queued” message
Choose “transfer file” then “send file”
Send “LOGOFF.TXT”
These commands will move the remittance file from your mailbox to a directory on your desktop. The file can then be opened by one of the print products discussed for viewing and printing
Software Products: The CMS has developed two free software products; Pc-Print for Medicare Part A and Medicare Remit Easy Print (MREP) for Part B. Either product gives you a tool to read and print an electronic remittance advice (ERA) from the HIPAA compliant Health Care Claim Payment Advice (835) file. The paper output generated by these software products is similar to the current standard paper remit (SPR) layout and can be used for Coordination of Benefits claim submissions.
Both MREP and Pc-Print software products are available for download from the http://www.fcso.com Web site. Note: registration for either product is not required, however special over ride delimiters are needed for Pc-Print. If you are interested in using the Pc-Print software, please contact Medicare EDI at 888-670-0940.

Additional information

You can conduct multiple tasks while logged on the EDI gateway. The first command must always be logon.
Possible scenarios
LOGON
SUBMIT
send claims
OBTAIN997
retrieve acknowledgment
OBTAINREMIT
retrieve remittance advice
LOGOFF
All commands SUBMIT and OBTAIN commands must be completed in pairs. If you submit multiple claim files
LOGON
SUBMIT
send claims
SUBMIT
send claims
OBTAIN997
retrieved acknowledgment
OBTAIN997
retrieved acknowledgment
LOGOFF
You cannot use the combination below:
LOGON
SUBMIT
Send claims
Send claims
LOGOFF
For additional information please contact Medicare EDI at 888-670-0940.

First Coast Service Options (FCSO) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.