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Last Modified: 11/13/2012 Location: FL, PR, USVI Business: Part A, Part B

Using HyperTerminal to submit or retrieve your electronic files

The following instructions allow you to connect to the First Coast Service Options Inc. (First Coast) electronic data interchange (EDI) gateway system, which is used for inbound and outbound files.
Prior to creating the command scripts, you must have available your mailbox number and mailbox password.
Create the following command files using notepad and save to your chosen directory for Medicare transmissions.
The content of each file is only one line as listed below, each command starting with $BCBSF$. All uppercase must be used. Once these files are created and saved, they can be reused each time you access your mailbox.
Click here pdf file for additional detailed information about mailbox commands.

Creating commands for HyperTerminal

$BCBSF$ LOGON (Your Mailbox ID) (Password) $BCBSF$
SAVE AS “LOGON.TXT”
$BCBSF$ SUBMIT EDI $BCBSF$
SAVE AS “SUBMIT.TXT”
This command will be used to submit your 837 claims file to your mailbox.
$BCBSF$ OBTAIN EDI TRANTYPE=ERN $BCBSF$
SAVE AS “OBTAINREMIT.TXT”
This command is used to obtain remittance files from your mailbox. NOTE: OBTAIN EDI TRANCODE=835 can also be used. If obtaining multiple lines of business LOB=MDB, LOB=xxx or the word ‘ALL’ can be added to the obtain statement. Refer to Guide to Gateway pdf file for additional options.

5010 acknowledgments

$BCBSF$ OBTAIN EDI TRANCODE=TA1 $BCBSF$
SAVE AS ‘OBTAINTA1.TXT
This command will retrieve a TA1 acknowledgment if the file has rejected with envelope errors, but only if requested in the ISA14. If a TA1 is created but not requested in the ISA segment, nothing will be returned.
Note: there are no spaces on either side of the ‘=’ sign.
$BCBSF$ OBTAIN EDI TRANCODE=999 $BCBSF$
SAVE AS ‘OBTAIN999.TXT’
This command will retrieve the 999 functional acknowledgments. This report is available within 15 minutes after transmission.
Note: there are no spaces on either side of the ‘=’ sign.
$BCBSF$ OBTAIN EDI TRANCODE=277 $BCBSF$”
SAVE AS ‘OBTAIN277.TXT’
This command is used to retrieve your 999CA acknowledgement. This report is usually available within 15 minutes after transmission.
Note: there are no spaces on either side of the ‘=’ sign.
$BCBSF$ LOGOFF $BCBSF$
SAVE AS “LOGOFF.TXT”
This command logs you out of the mailbox system.
Note: These must be created in notepad, not Word or any other text program.

Using HyperTerminal

Note: HyperTerminal is not available on the Vista or Windows 7 operating systems
HyperTerminal can be accessed through:
1. Start
2. All programs
3. Accessories
4. Communications
5. HyperTerminal

Create a new connection

Picture of HyperTerminal screen
Enter “FCSO” as name
Enter the phone number as 356 0237 with a 904 area code (use 9 if needed)
Click “OK”
“CALL” using the new connection (you should hear the modem dialing)
Three plus signs should appear
+++
Note: this is for first time use. After connection has been save, it can be chosen from the “file” option
Note: the three plus signs are all that will appear, the remainder of the screen will remain blank., except for possible line noise extra characters.

Using saved connection

From “File” option choose “open” and select “FCSO”
From “Call” choose “call” (you should hear the modem dialing)
Three plus signs should appear
+++
Note: the three plus signs are all that will appear, the remainder of the screen will remain blank, except for possible line noise extra characters.

Logging into your mailbox

Picture of HyperTerminal receive file screen
Choose “transfer” then “send file”
“Browse” and go to the directory the files were save in
Choose “LOGON.TXT” file
Change Protocol to “XMODEM”
SEND
This step will always be the first when accessing your mailbox. Once logged in, you can submit or receive files.

Sending an 837 claims file and retrieve acknowledgements

You must first complete the “logon” process
Choose “transfer” then “send file”.
Browse, finding the submit file created above
Choose “SUBMIT.TXT” file
Change Protocol to “XMODEM”
SEND
Continue when the file has completed transmission
Choose “transfer” then “submit file”
Browse, finding the claim file you wish to submit.
Choose “filename”
Change Protocol to “XMODEM”
SEND
Note: this is the step that actually transmits your claims into the gateway mailbox. You must know the directory your software creates the data file in.
The next group of commands may need to take place 15 minutes or more after file submission. If so, a new session must start with LOGON.
Choose “transfer” then “send file”
Browse, finding the obtain999 file created above
Choose “OBTAIN999.TXT” file
SEND
Choose “transfer” then “receive file”
A window will open for you to enter the name you want the file to be saved as on YOUR system. Be sure to note the directory. If you use an existing file name, that file will be over written. Continue when the file has completed transmission
RECEIVE
Choose “transfer” then “send file”
Browse, finding the obtain277 file created above
Choose “OBTAIN277.TXT” file
Continue when the file has completed transmission
Choose “transfer” then “receive file”
A window will open for you to enter the name you want the file to be saved as on YOUR system. Be sure to note the directory. If you use an existing file name, that file will be over written. Do not use the same name as the previous 999. Continue when the file has completed transmission
RECEIVE
Choose “transfer” then “send file”
Browse, finding the logoff file created above
Choose “LOGOFF.TXT” file
SEND

Receiving the remittance file

You must first complete the “logon” process
Choose “transfer file” then “send file”
Choose “OBTAINREMIT.TXT” file
SEND
Choose “transfer file” then “receive file”
A window will open for you to enter the name you want the file to be saved as on YOUR system. Be sure to note the directory. If you use an existing file name, that file will be over written.
RECEIVE
Continue when the file has completed transmission
If you have multiple remittances in your mailbox you will need to repeat the obtain/receive combination multiple times until your file contains the “No Files Queued” message
Choose “transfer file” then “send file”
Send “LOGOFF.TXT
SEND
These commands will move the remittance file from your mailbox to a directory on your desktop. The file can then be opened by one of the print products discussed for viewing and printing
Software Products: The Centers for Medicare & Medicaid Services (CMS) has developed two free software products; PC-Print for Medicare Part A and Medicare Remit Easy Print (MREP) for Part B. Either product gives you a tool to read and print an electronic remittance advice (ERA) from the Health Insurance Portability and Accountability Act (HIPAA)-compliant health care claim payment advice (835) file. The paper output generated by these software products is similar to the current standard paper remit (SPR) layout and can be used for coordination of benefits claim submissions.
Both MREP and PC-Print software products are available for download from the FCSO website. Note: registration for either product is not required.

Additional information

You can conduct multiple tasks while logged on the EDI gateway. The first command must always be logon.
Possible scenarios
LOGON
SUBMIT
Send claims
OBTAINTA1
Retrieve TA1
OBTAIN999
Retrieve 999Note: If a 999 with an R is received, a 277 will not be created
OBTAIN277
Retrieve 277
OBTAINREMIT
retrieve remittance advice
Send
LOGOFF

All commands SUBMIT and OBTAIN commands must be completed in pairs. If you submit multiple claim files:
LOGON
SUBMIT
Send claims
SUBMIT
Send claims
OBTAIN999
Retrieved acknowledgment
OBTAIN999
Retrieved acknowledgment
LOGOFF

LOGON
OBTAINREMIT
Retrieve remittance advice
OBTAINREMIT
Retrieve remittance advice
LOGOFF

SUBMIT
SEND CLAIMS
LOGOFF
Wait 15 minutes
LOGON
OBTAIN999
Retrieve
OBTAIN277
Retrieve
LOGOFF

You cannot use the combination below:
LOGON
SUBMIT
Send claims
Send claims
LOGOFF

For additional information please contact Medicare EDI at 888-670-0940.

First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.