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Last Modified: 9/23/2014 Location: FL, PR, USVI Business: Part A, Part B

Using HyperTerminal to submit or retrieve your electronic files

Use the following to create commands to connect to the First Coast Service Options Inc. (First Coast) electronic data interchange (EDI) gateway system. Although these instructions are specific to HyperTerminal, they can be used by any communication software to send and receive files.
Prior to creating the command scripts, you must have available your mailbox ID and mailbox password.
Create the command files using notepad and save to your chosen directory for Medicare transmissions.
The content of each file is only one line as listed below, each command starting with $BCBSF$. All uppercase must be used. Once these files are created and saved, they can be reused each time you access your mailbox.
The retrieve commands shown only return one file at a time, starting with the oldest file, however there are commands that can be added if you wish to retrieve multiple files. Click here pdf file for additional detailed information about mailbox commands.

Creating commands for HyperTerminal

Standard commands
$BCBSF$ LOGON (Your Mailbox ID) (Password) $BCBSF$
SAVE AS “LOGON.TXT”
command will need updated every 60 days as your password changes.
$BCBSF$ SUBMIT EDI $BCBSF$
SAVE AS “SUBMIT.TXT”
This command will be used to submit your 837 claims file to your mailbox.
$BCBSF$ LOGOFF $BCBSF$
SAVE AS “LOGOFF.TXT”
This command logs you out of the mailbox system and must close each session.
Acknowledgment commands
$BCBSF$ OBTAIN EDI TRANCODE=TA1 $BCBSF$
SAVE AS ‘OBTAINTA1.TXT’
This command will retrieve a TA1 acknowledgment if the file has rejected with envelope errors, but only if requested by having a ‘1’ in the ISA14 of the ANSI 837 claim file. If a TA1 is created but not requested in the ISA segment, nothing will be returned. If no envelope errors occur, this acknowledgement will not be created.
Note: there are no spaces on either side of the ‘=’ sign.
$BCBSF$ OBTAIN EDI TRANCODE=999 $BCBSF$
SAVE AS ‘OBTAIN999.TXT’
This command will retrieve the 999 functional acknowledgments. This report is available within 15 minutes after transmission. If a TA1 is not created, this acknowledgement will always be created to acknowledge receipt of a file.
Note: there are no spaces on either side of the ‘=’ sign.
$BCBSF$ OBTAIN EDI TRANCODE=277 $BCBSF$
SAVE AS ‘OBTAIN277.TXT’
This command is used to retrieve your 277CA acknowledgement. This report is usually available within 15 minutes after transmission. The 277CA will only be created if the file passed the 999 level.
Note: there are no spaces on either side of the ‘=’ sign.
Remittance commands
$BCBSF$ OBTAIN EDI TRANTYPE=ERN $BCBSF$
SAVE AS “OBTAINREMIT.TXT”
This command is used to obtain remittance files from your mailbox. NOTE: OBTAIN EDI TRANCODE=835 can also be used. If obtaining multiple lines of business LOB=MDB, LOB=xxx or the word ‘ALL’ can be added to the obtain statement. Refer to Guide to Gateway pdf file for additional options.
Note: These must be created in notepad or word pad not Word or any other text program that will add hidden characters.

Using HyperTerminal

Note: HyperTerminal is not part of Windows in Vista, Windows 7 or Windows 8 operating systems. If you previously used HyperTerminal to control serial devices, you can usually find a downloadable version on the Internet.
HyperTerminal can be accessed through:
1. Start
2. All programs
3. Accessories
4. Communications
5. HyperTerminal

Create a new connection

Picture of HyperTerminal screen
Enter “First Coast” as name (
Enter the phone number as 356 0237 with a 904 area code (use 9 if needed)
Click “OK”
“CALL” using the new connection (you should hear the modem dialing)
Three plus signs should appear
+++
Note: this is for first time use. After connection has been save, it can be chosen from the “file” option
Note: the three plus signs are all that will appear, the remainder of the screen will remain blank., except for possible line noise extra characters.

Using saved connection

From “File” option choose “open” and select “First Coast”
From “Call” choose “call” (you should hear the modem dialing)
Three plus signs should appear
+++
Note: the three plus signs are all that will appear, the remainder of the screen will remain blank, except for possible line noise extra characters.

Logging into your mailbox

Picture of HyperTerminal receive file screen
Choose “transfer” then “send file”
“Browse” and go to the directory the files were save in
Choose “LOGON.TXT” file
Change Protocol to “XMODEM”
SEND
This LOGON step will always be the first when accessing your mailbox. Once logged in, you can submit or receive files.

Sending an 837 claims file and retrieve acknowledgements

You must first complete the LOGON process
Choose “transfer” then “send file”.
Browse, finding the submit file created above
Choose “SUBMIT.TXT” file
Change Protocol to “XMODEM”
SEND
Continue when the file has completed transmission
Choose “transfer” then “submit file”
Browse, finding the claim file you wish to submit.
Choose “filename”
Change Protocol to “XMODEM”
SEND
Note: this is the step that actually transmits your claims into the gateway mailbox. You must know the directory your software creates the data file in.
The next group of commands may need to take place 15 minutes or more after file submission. If so, a new session must start with LOGON. From “File” option choose “open” and select First Coast (or whatever name you saved connection under )”
From “Call” choose “call” (you should hear the modem dialing)
Three plus signs should appear
+++
Note: the three plus signs are all that will appear, the remainder of the screen will remain blank, except for possible line noise extra characters.
Choose “transfer” then “send file”
Browse, finding the OBTAIN999 file created above
Choose “OBTAIN999.TXT” file
SEND
Choose “transfer” then “receive file”
A window will open for you to enter the name you want the file to be saved as on YOUR system. Be sure to note the directory. If you use an existing file name, that file will be over written. Continue when the file has completed transmission
RECEIVE
Choose “transfer” then “send file”
Browse, finding the OBTAIN277 file created above
Choose “OBTAIN277.TXT” file
Continue when the file has completed transmission
Choose “transfer” then “receive file”
A window will open for you to enter the name you want the file to be saved as on YOUR system. Be sure to note the directory. If you use an existing file name, that file will be over written. Do not use the same name as the previous 999. Continue when the file has completed transmission
Choose “transfer” then “send file”
Browse, finding the LOGOFF file created above
Choose “LOGOFF.TXT” file
SEND

Receiving the remittance file

You must first complete the LOGON process
Choose “transfer file” then “send file”
Choose “OBTAINREMIT.TXT” file
SEND
Choose “transfer file” then “receive file”
A window will open for you to enter the name you want the file to be saved as on YOUR system. Be sure to note the directory. If you use an existing file name, that file will be over written.
RECEIVE
Continue when the file has completed transmission
If you have multiple remittances in your mailbox you will need to repeat the obtain/receive combination multiple times until your file contains the “No Files Queued” message
Choose “transfer file” then “send file”
Send “LOGOFF.TXT
SEND
These commands will move the remittance file from your mailbox to a directory on your desktop. The file can then be opened by one of the print products discussed for viewing and printing.
If you received multiple remits during one session, or have frequent modem disconnections you may consider adding “ZIPPED” to your OBTAIN command. That will reduce the size of the file and the transmission should take less time. You must have a zip product on your system to be able to “unzip” the remit upon retrieval. Example “$BCBSF$ OBTAIN EDI ZIPPED TRANTYPE=ERN $BCBSF$
Software Products: The Centers for Medicare & Medicaid Services (CMS) has developed two free software products; PC-Print for Medicare Part A and Medicare Remit Easy Print (MREP) for Part B. Either product gives you a tool to read and print an electronic remittance advice (ERA) from the Health Insurance Portability and Accountability Act (HIPAA)-compliant health care claim payment advice (835) file. The paper output generated by these software products is similar to the current standard paper remit (SPR) layout and can be used for coordination of benefits claim submissions.
Both MREP and PC-Print software products are available for download from the FCSO website. Note: registration for either product is not required.

Additional information

You can conduct multiple tasks while logged on the EDI gateway. The first step must always be the LOGON process.
Example of a session where two remits were obtained
Choose “transfer” then “send file”
“Browse” and go to the directory the files were save in
Choose “LOGON.TXT” file
Change Protocol to “XMODEM”
SEND
Choose “transfer file” then “send file”
Choose “OBTAINREMIT.TXT” file
SEND
Choose “transfer file” then “receive file”
RECEIVE
Choose “transfer file” then “send file”
Choose “OBTAINREMIT.TXT” file
SEND
Choose “transfer file” then “receive file”
RECEIVE
Choose “transfer file” then “send file”
Send “LOGOFF.TXT
SEND
For additional information please contact Medicare EDI at 888-670-0940 option 1.

First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.