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First Coast Service Options Inc.
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Last Modified: 1/17/2012 Location: USVI Business: Part B

U.S. Virgin Islands Part B: Contact numbers and addresses

Upcoming holiday closures:

April 6 (Friday) – Good Friday
Click here for the full 2012 holiday schedule
Contact information: Telephone numbers | Addresses | Questions? | More

Telephone numbers

Area
Telephone number
Customer service
866-454-9007
IVR Part B
877-847-4992
Electronic Data Interchange (EDI)
888-670-0940
Speech and hearing impaired (TDD)
877-660-1759
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Addresses

Description of mail receipts
Addresses
Provider contact center
Medicare Part B Issues
Submit online: General inquiry request
Fax Number: 904-361-0696
Provider enrollment
- How to obtain applications
- Where to mail applications
(CMS 855B, 855I, 855O, 855R)
- Questions regarding applications
- Electronic funds transfer (EFT) – CMS-588
Provider Enrollment
P.O. Box 44021
Jacksonville, FL 32231-4021
Provider change of address
Provider Enrollment
P.O. Box 44021
Jacksonville, FL 32231-4021
and
Provider Registration Department
Blue Cross Blue Shield of Florida
P.O. Box 41109
Jacksonville, FL 32231-1109
Local coverage determinations (LCDs)
Medical Policy and Procedures
P.O. Box 2078
Jacksonville, FL 32231-0048
Email: Medical.Policy@FCSO.com
Electronic Data Interchange (EDI)
First Coast Service Options Inc.
P.O. Box 44071
Jacksonville, FL 32231-4071
CMS Form 382 (ESRD Method Selection)
First Coast Service Options Inc.
P.O. Box 45036
Jacksonville, FL 32232-5036
Fraud and abuse
Complaint processing
First Coast Service Options Inc.
P.O. Box 45087
Jacksonville, FL 32232-5087
Claims, development, general correspondence
First Coast Service Options Inc.
P.O. Box 45098
Jacksonville, FL 32232-5098
DME, orthotic, or prosthetic claims
CIGNA Government Services
P.O. Box 20010
Nashville, TN 37202
Redetermination requests
First Coast Service Options Inc.
P.O. Box 45056
Jacksonville, FL 32232-5056
Redetermination overpayment
First Coast Service Options Inc.
P.O. Box 45091
Jacksonville, FL 32232-5091
Post pay medical review
First Coast Service Options Inc.
P.O. Box 44288
Jacksonville, FL 32231-4288
Part B debt recovery, MSP inquiries and overpayments, and cash management
First Coast Service Options Inc.
P.O. Box 45013
Jacksonville, FL32232-5013
Part B flu rosters
First Coast Service Options Inc.
P.O. Box 45031
Jacksonville, FL 32232-5031
Congressional inquiries
First Coast Service Options Inc.
Attn: Carla-Lolita Murphy
P.O. Box 2078
Jacksonville, FL 32231-0048
Freedom of Information Act requests (FOIA)
First Coast Service Options Inc.
P.O. Box 45073
Jacksonville, FL 32232-5073
Overnight mail and/or other special courier services
First Coast Service Options Inc.
532 Riverside Avenue
Jacksonville, FL 32202-4914
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First Coast Service Options (FCSO) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.