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Last Modified: 6/15/2010
Location: FL, PR, USVI
Business: Part A, Part B
2010 holiday schedule
First Coast Service Options Inc. (FCSO) will observe the following holiday closures in 2010:
Holiday closures: Puerto Rico | |
|---|---|
Date |
Holiday |
January 1 (Friday) |
New Year’s Day |
January 5 (Tuesday) |
Day before Three Kings |
January 6 (Wednesday) |
Three Kings’ Day |
January 11 (Monday) |
Eugenio Maria de Hostos |
January 18 (Monday) |
Martin Luther King Jr. Day |
March 22 (Monday) |
Emancipation Day |
April 1 (Thursday) |
Good Thursday (Jueves Santo) |
April 2 (Friday) |
Good Friday (Viernes Santo) |
April 19 (Monday) |
José de Diego |
May 31 (Monday) |
Memorial Day |
July 5 (Monday) |
Independence Day (observed) |
July 26 (Monday) |
Constitution Day |
September 6 (Monday) |
Labor Day |
November 19 (Friday) |
Discovery of Puerto Rico |
November 25 (Thursday) |
Thanksgiving Holiday |
November 26 (Friday) |
Thanksgiving Holiday |
December 23 (Thursday) |
Christmas Holiday (observed) |
December 24 (Friday) |
Christmas Holiday |
December 31 (Friday) |
New Year’s Eve |
Additional call center closures: Florida, Puerto Rico, and the U.S. Virgin Islands
Provider contact centers will be closed in observance of the following additional federal holidays:
Date |
Holiday |
|---|---|
February 15 (Monday) |
Presidents Day |
October 11 (Monday) |
Columbus Day |
November 11 (Thursday) |
Veteran’s Day |
Interactive voice response (IVR): All providers
Toll-free telephone numbers:
• Part A: 877-602-8816
• Part B: 877-847-4992
Availability of specific claims information:
• Part A: 7:00 AM-7:00 p.m., ET (Monday through Friday) and 7:00 AM-3:00 p.m., ET (Saturday)
• Part B: 7:00 AM-6:30 p.m., ET (Monday through Friday) and 7:00 AM-3:00 p.m., ET (Saturday).
Note: Recorded information on current Medicare issues is available 24 hours a day, 7 days a week. Please refer to the IVR Web page for additional information. FCSO is committed to continuous improvement and providing the best service for our customers.
